Privacy Policy

Last updated: 17 January 2026

This Privacy Policy explains how Quorr.io Ltd (to be incorporated in the United Kingdom) ("Quorr.io", "we", "us", "our") collects, uses, and protects your personal data when you use our website and application (the "Service").

We comply with the UK GDPR and EU GDPR.

1. What Data We Collect

Information you provide

  • Email address
  • Account information
  • Designs, configurations, and simulation data

Information collected automatically

  • IP address (for security and abuse prevention)
  • Login sessions
  • Usage data (via PostHog)
  • Cookies and similar technologies

2. Why We Collect It

We use your personal data to:

  • Provide and operate the Service
  • Authenticate users and manage accounts
  • Secure the platform and prevent abuse
  • Improve features and usability
  • Send important service and security communications
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contract – to provide the Service you request
  • Legitimate interests – for security, analytics, and product improvement
  • Consent – for non-essential cookies and marketing emails
  • Legal obligation – where required by law

4. Cookies

We use:

  • Essential cookies – required for login and core functionality
  • Analytics cookies – used by PostHog

You will see a cookie banner that allows you to manage your preferences.

5. Analytics (PostHog)

We use PostHog to understand how users interact with the Service.

Analytics data:

  • Is used only for product improvement
  • Is not sold to third parties
  • Is stored in the UK/EU

6. Emails & Communications

We may send:

  • Login emails (required for access)
  • Service notices and security alerts (required)
  • Product updates and announcements (optional)

You can unsubscribe from optional emails at any time.

7. Data Storage & Security

Your data is hosted in Google Cloud (UK/EU regions).

We use appropriate technical and organisational measures to protect personal data, including access controls and encryption where appropriate.

8. Data Retention

  • Active account data is retained while your account is active
  • Deleted accounts are removed within a reasonable period
  • Backups are retained temporarily for disaster recovery and then deleted

9. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, email support@quorr.io.

10. Third-Party Processors

We use trusted GDPR-compliant providers, including:

  • Google Cloud – hosting
  • PostHog – analytics
  • Email provider – authentication and notifications

All processors operate under data processing agreements (DPAs).

11. International Transfers

Where data is transferred outside the UK or EU, we use appropriate safeguards such as Standard Contractual Clauses (SCCs).

12. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify users through the Service or by email.

13. Contact

For privacy-related questions or requests:

Email: support@quorr.io